External environment illustration External environment theory

Influences on businesses

Businesses operate in an external environment in which as well as competition from rivals businesses have to take account of legal, political, social and economic influences.

A SLEPT (Social, Legal, Economic, Political, Technological) analysis is often carried out by business planners which enables them to develop more informed strategies (i.e. long term plans).

Social factors - relate to change is society and social structures. Changes in the structure of the population, and in consumer lifestyles and behaviour affect buying patterns.

Legal factors - relate to changes in laws and regulations. Businesses must be careful to keep within the law and to anticipate ways in which changes in laws will affect the way they must behave.

Economic factors - relate to changes in the wider economy. A growing economy provides greater opportunities for businesses to make profits, so businesses welcome rising living standards.

Political factors - relate to ways in which changes in government and government policy can influence business.

Technological factors - provide opportunities for businesses to adopt new breakthroughs, innovations, and inventions to cut costs and develop new products.

A business producing confectionery like Cadbury Schweppes examines SLEPT factors in designing new products. For example, social factors that it needs to be aware of include changing patterns of eating. Today many consumers like to eat 'on the go' so bite sized chocolate treats are in great demand to top up consumers energy supplies. Legal factors to be kept an eye on include European Union regulations about the content of products that can be advertised as chocolate. Economic factors relate to changes in living standards and how these affect consumptions patterns.

Technological change is particularly important today, for example, the development of new technologies that have enabled variations on chocolate bars to be produced in an ice cream format. Political changes are closely tied up with economic ones and relate to changing governmental influence. For example, a change from a Labour to a Conservative government would effect taxation policies which would impact on the cost of chocolate production.

Environmental scanning - is the process whereby businesses examine the external environment to identify key structural changes in the world around them which affect demand and supply conditions for their products.


Supporting Documents

These downloads will help to put external-environment theory into context using real world examples from real businesses.

The use of social media in promotion
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Learn how National Trust applied external-environment theory to prosper in the non-profit industry by downloading our premium case study.

Protecting the marketing mix through intellectual property rights
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Discover how Intellectual Property Office used external-environment theory to succeed in the public sector industry by downloading our premium case study.

Using the marketing mix in the fashion industry
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Discover how Ben Sherman applied external-environment theory to prosper in the fashion industry by downloading our premium case study.

Creating the right marketing mix
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Find out how Motorola used external-environment theory to thrive in the telecommunications industry by downloading our premium case study.

Leading a revolution in banking
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Learn how Intelligent finance used external-environment theory to thrive in the financial services industry by downloading our premium case study.