People illustration People theory

Personnel functions

The term personnel department refers to the function of the organisation that is responsible for the management and motivation of people in the workplace. Increasingly today the term Human Resource Management has come to replace personnel - because personnel management is seen as an old fashioned way of managing people, giving priority to organisational rather than individual development needs.

Typically personnel work is concerned with:

1. The recruitment and selection of new employees, e.g. helping to prepare job advertisements and job descriptions for new posts, and helping to organise the interview process.

2. The induction of new employees where they are introduced to the company, and aspects of the job they will be doing as well as essential requirements such as health and safety training.

3. Training and development. Training focuses on the needs of the organisation whereas development is more concerned with identifying and meeting the needs of individual employees.

4. Organising the appraisal process to identify development needs of employees.

5. Representing the organisation as a go between on disciplinary issues e.g. when a worker has continuously been late for work. Dismissing and making workers redundant where necessary.

6. Managing payment systems, although this will probably be the responsibility of a separate payroll section.

7. Taking responsibility for the motivation of employees by outlining motivational work practices.

8. Organising the termination of work, and retirement of employees, as well as job redundancies where appropriate.

Nowadays the emphasis is on the Human Resources Department providing a service, which enables many of the activities to be carried out by relevant departments within an organisation but with support and guidance from Human Resources.


Supporting Documents

These downloads will help to put people theory into context using real world examples from real businesses.

Entering a new market with a new product
Experian logo

Find out how Experian employed people theory to succeed in the financial services industry by downloading our premium case study.

Meeting customers' needs in growth markets - online gaming
BT logo

Discover how BT used people theory to prosper in the telecommunications industry by downloading our premium case study.

Innovation in infant nutrition
Cow & Gate logo

Discover how Cow & Gate employed people theory to thrive in the food & drink industry by downloading our premium case study.

The use of the marketing mix in product launch
NIVEA  logo

Discover how NIVEA applied people theory to thrive in the manufacturing industry by downloading our premium case study.

The marketing mix in the food industry
McCain Foods logo

Discover how McCain Foods employed people theory to prosper in the food & drink industry by downloading our premium case study.

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