People illustration People theory

Personnel functions

The term personnel department refers to the function of the organisation that is responsible for the management and motivation of people in the workplace. Increasingly today the term Human Resource Management has come to replace personnel - because personnel management is seen as an old fashioned way of managing people, giving priority to organisational rather than individual development needs.

Typically personnel work is concerned with:

1. The recruitment and selection of new employees, e.g. helping to prepare job advertisements and job descriptions for new posts, and helping to organise the interview process.

2. The induction of new employees where they are introduced to the company, and aspects of the job they will be doing as well as essential requirements such as health and safety training.

3. Training and development. Training focuses on the needs of the organisation whereas development is more concerned with identifying and meeting the needs of individual employees.

4. Organising the appraisal process to identify development needs of employees.

5. Representing the organisation as a go between on disciplinary issues e.g. when a worker has continuously been late for work. Dismissing and making workers redundant where necessary.

6. Managing payment systems, although this will probably be the responsibility of a separate payroll section.

7. Taking responsibility for the motivation of employees by outlining motivational work practices.

8. Organising the termination of work, and retirement of employees, as well as job redundancies where appropriate.

Nowadays the emphasis is on the Human Resources Department providing a service, which enables many of the activities to be carried out by relevant departments within an organisation but with support and guidance from Human Resources.


Supporting Documents

These downloads will help to put people theory into context using real world examples from real businesses.

Positioning the brand
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Learn how Chap Stick used people theory to prosper in the healthcare industry by downloading our premium case study.

Protecting the marketing mix through intellectual property rights
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Learn how Intellectual Property Office used people theory to succeed in the public sector industry by downloading our premium case study.

Re-focussing a company's culture and marketing mix
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Find out how Argos used people theory to succeed in the retail industry by downloading our premium case study.

Sponsorship as part of the marketing mix
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Find out how Ford used people theory to prosper in the automotive industry by downloading our premium case study.

Meeting customers' needs
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Discover how Travis Perkins applied people theory to prosper in the construction industry by downloading our premium case study.

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