People illustration People theory

Training and development

Today people are often the key resource of a firm and their employment can make up at least two thirds of all costs. Well-managed training and development will usually add more value often far more value than it costs. And increasingly, a firm's competitive advantage depends more on the quality of its staff than on any other factor.

Training


Training is the acquisition of new skills and knowledge relevant to a job. Development involves the growth of an individual's wider education and capabilities within a field of employment.

  • Induction training familiarises new employees with their role and responsibilities. Colleagues are introduced, systems explained and the expectations of the job are clarified.
  • On-the-job training is arranged in the workplace through instruction and observation.
  • Off-the-job training takes employees away from the immediate workplace. It may be 'in-house' using the employer's facilities or 'out-house' and provided by another company or college/university.

Development

Development has a broader focus on learning and relates to a career rather than to a job. It emphasises the employee's potential to acquire more capabilities.

The government supports training and development through modern apprenticeships which give young people vocational skills through a mix of on and off-the-job training. The Investors in People award requires firms to demonstrate their commitment to training and career development for staff.

 

 

Supporting Documents

These downloads will help to put people theory into context using real world examples from real businesses.

The marketing mix in the food industry
McCain Foods logo

Learn how McCain Foods used people theory to prosper in the food & drink industry by downloading our premium case study.

Sponsorship as part of the marketing mix
Ford logo

Find out how Ford employed people theory to prosper in the automotive industry by downloading our premium case study.

Innovation in infant nutrition
Cow & Gate logo

Learn how Cow & Gate employed people theory to succeed in the food & drink industry by downloading our premium case study.

Protecting the marketing mix through intellectual property rights
Intellectual Property Office logo

Discover how Intellectual Property Office used people theory to succeed in the public sector industry by downloading our premium case study.

Meeting customers' needs in growth markets - online gaming
BT logo

Discover how BT employed people theory to prosper in the telecommunications industry by downloading our premium case study.

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