Strategy illustration Strategy theory

Objectives

Business activity is focused around the achievement of appropriate business objectives.

Production objectives for a company like Coca-Cola will focus on quality and meeting particular targets and standards.

Marketing objectives for a company like Kellogg's or Kraft will focus on identifying and meeting the needs of consumers.

Customer service objectives for organisations like the Inland Revenue or Argos will focus on delighting customers.

Business objectives, and functional objectives make it possible to set targets. These targets then create a direction for activities.

Objectives (ends to be achieved)

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Targets (translation of objectives into easy to communicate goals)

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Plans (means to achieve targets and Objectives)

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Activity (day-to-day operations designed to deliver plans)

The overarching objectives of an organisation can be translated into specific activity objectives. For example, a section head in a supermarket may have the objective at the end of each working day to make sure that there are enough employees scheduled to carry out the required work activities on the following day. Individual employees will have their own work objectives and schedules - e.g. to make sure that a particular section of shelves are filled by a given time.

Objectives therefore provide a clear structure for all of the various activities that an organisation carries out.

Objectives within an organisation are established at a number of levels from top level corporate objectives, down to team objectives and individual objectives that create a framework for operational activities.


Supporting Documents

These downloads will help to put strategy theory into context using real world examples from real businesses.

Entering a new market with a new product
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Find out how Experian employed strategy theory to succeed in the financial services industry by downloading our premium case study.

Using the marketing mix to drive change
Parcelforce Worldwide logo

Learn how Parcelforce Worldwide used strategy theory to succeed in the logistics industry by downloading our premium case study.

Leading a revolution in banking
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Discover how Intelligent finance employed strategy theory to succeed in the financial services industry by downloading our premium case study.

Using sports marketing to engage with consumers
Kia Motors logo

Discover how Kia Motors employed strategy theory to succeed in the automotive industry by downloading our premium case study.

Creating a winning marketing mix
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Learn how JD Sports employed strategy theory to succeed in the retail industry by downloading our premium case study.