Integrated information systems: seeing the whole picture
A Canon case study

Below is a list of Business Case Studies case studies organised alphabetically by company. To view more companies, please choose a letter from the list below.



Information management, Canon, school, business, integrating, technology, copiers, ICT, costs, communications, economies, scale, techniques, printers.


An indipendent research organisation found that disorganised work practices within business organisations wasted time equivalent to an average of 98 working days each year for every person employed.

Information and Communications Technologies (ICT) help modern organisations to be better organised and to meet their objectives more effectively.

This case study illustrates ways in which organisations like schools and businesses can become more efficient by integrating their ICT effort.

This may well require them to call on the services of an integrated ICT provider who can help such organisations to control costs and to reap the benefits of utilising IT systems and multi-functional devices in an integrated way.

Schools can benefit directly by using modern Information Management Systems that save and release staff time.

Society also stands to gain; students who become familiar with good Information Management practice whilst at school are better equipped to be become effective members of the workforce of the future.

Canon was founded in Japan in 1933, and first made its name in the 1930s as a producer of cameras.

During the 1980s and 1990s the company continued to innovate, developing high grade computer systems and more sophisticated cameras, copiers and digital imaging systems.

Canon's technology is designed to enable companies and individuals to achieve their goals -- an objective which is encapsulated in the company's "You Can" philosophy.

Schools are relatively large organisations, and as such are able to benefit from economies of scale, including technical economies.

Proactively developing an Information Management System based on the latest peripherals, document management systems and voice data is a good example of using technical economies of scale for better financial management.

Learning outcomes:

As a result of carefully reading this case study, students should be able to:

  • know that many organisations currently lack efficient Information Management Strategies
  • understand the role that Information and Communications Technology (ICT) can play in improving the efficiency of organisations
  • explain the benefits of connecting the components of an Information Management System (e.g. copiers and computers)
  • understand Information Management as a strategic proactive issue rather than a reactive one
  • appreciate the cost advantages associated with effective Information Management
  • explain how effective Information Management Systems contribute to effective school administration, to the benefit of teachers and pupils.

Canon | Integrated information systems: seeing the whole picture