Building a sustainable supply chain
An IKEA case study

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Page 2: Sectors of industry and sustainable supply chains

When consumers go to a retailer like IKEA, they will be looking at the different ranges of products and how they are presented. They may also look for quality customer service. However, consumers may not be aware that before products reach them, they must move from being raw materials through a variety of stages to become finished products suitable for sale. This is known as the supply chain.

The supply chain involves a flow of production and processes through each of the three industrial sectors:

IKEA takes its responsibilities seriously and organises its operations in order to have a positive effect upon the environment:

  • It aims that all the products and materials it takes from the primary sector do not harm the environment.
  • Its products are manufactured in a responsible way.

The case study looks in detail how IKEA has achieved its aim to be a responsible business in each of the three sectors of the supply chain.

IKEA | Building a sustainable supply chain