LoginPage 5: Service Exellece Program
To help in consistently delivering against its objectives, Kraft Foods has developed a model known as the Service Excellence Programme which creates a strong supply chain relationship between the company, as the supplier and its customers, the retailers.
The programme interlinks a series of proven, simple concepts that drive customer service up and cost out from the joint Supply Chain.
Kraft Foods UK | Delivering Service Exellence In The Supply Chain
