The Public Defender Service is a comparatively new service designed to serve a society that is increasingly looking to recognise the rights and needs of all of its members. Its reputation depends on the calibre of its staff and the level of service they offer to clients. Following its successful introduction, the PDS is well set to develop and expand in the future.
This case study looks at why and how a number of HR activities have recently been centralised at the Legal Services Commission and the benefits these changes have brought to staff, the public and the organisation.
Below are external web links provided by Legal Services Commission in relation to their business activities.
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