Changing working patterns
A Lloyds TSB case study

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Page 4: Flexible working patterns - reduced hours

There are various patterns of flexible working available. These can be selected by individuals to suit their own personal lifestyle and outside responsibilities. Some patterns affect the number of hours worked within the standard working week of 35 hours. Reduced hours is a simple model, otherwise known as working “part-time”. Two other flexible patterns, Job Sharing and Term Time Working are particular types of reduced hours.

Term time working is where an employee with school age children identifies how many weeks of the year they wish to work. This varies according to local school term dates, usually amounting to 38 or 39 weeks per year. In some areas the staff recruitment market is very competitive. Some branches have attracted new recruits by offering term time employment, together with seasonal cover over school holidays. Job sharing is where two members of staff share one job role. The business gains because they have two people combining their experience, skills and creativity into one role. Recent research showed that 70% of managerial job-share teams were 30% more productive than full time colleagues.

Annette and Angie are Customer Service Managers at Lloyds TSB”s Wisbech branch. As Annette says, “We have job shared for nine years now. We cover a full working week between us with handover meetings every Tuesday morning. We talk about any issues that have arisen. We are very different characters and react in completely different ways to problems. However we find our skills complement each other well. The bank benefits because it wouldn”t get this from just one person.”

Lloyds TSB | Changing working patterns