Training and development for cultural diversity
A Marks and Spencer case study

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Page 6: Conclusion

Marks And Spencer 4 Image 8The recruitment of European graduates for Marks & Spencer has helped managers to appreciate cultural diversity. It has enabled them to step outside their own culture and develop an understanding and appreciation of multi-cultural perspectives in the working environment. It was a new experience for a business with an objective for rapid European growth. It was not known how difficult it would be and things did not always go right! However, Marks & Spencer has been able to recruit a pool of high quality graduates who learn and develop and also provide useful guidance upon developing strategies to create a platform for further growth.

Marks and Spencer | Training and development for cultural diversity