Page 1: Introduction
National Grid is one of the world's largest utilities. It focuses on the delivery of energy (gas and electricity) safely, reliably, responsibly and efficiently. The networks include:
- around 4,500 miles of overhead power lines
- 340 electricity substations
- 4,300 miles of high pressure gas pipelines
- around 80,000 miles of distribution pipes delivering gas to 11 million meters.
The skills of National Grid employees are at the heart of its success in reaching world-class safety, operating and financial performance. Many of the company's roles are complex, requiring both a wide range and depth of skills. Some examples of activities carried out in various job areas within the company include:
This case study focuses on how National Grid manages training and development within the organisation.