Managing change to meet market challenges
A NATS case study

Page 1: Introduction

NATS is the UK’s leading provider of air traffic control services. Each year it handles 2.2 million flights and 220 million passengers in UK airspace with an average of 6000 flights over UK airspace each day. In addition to providing services to 14 UK airports including Heathrow, the world’s busiest dual runway airport, and managing all upper airspace in the UK, NATS works in more than...
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Page 2: Market Challenges

The world of Air Traffic Management (ATM) is undergoing unprecedented change and the next few years will set the future for the industry.  These changes will compel NATS to transform the way it provides ATM services to its customers.  In doing so, there will be opportunities to enable the commercial growth of the business, driving NATS ambition ‘to become the acknowledged global...
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Page 4: Deploying SESAR and Change in NATS

As discussed, deploying SESAR (the Single European Sky ATM Research programme) concepts, which introduces new methods of managing air traffic, is a critical part of the Single European Sky initiative.  The UK government are obliged to adopt many SESAR concepts by law. A core element of SESAR is about moving to what we term ‘trajectory-based operations’. The current method of Air...
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Page 5: Conclusion

In preparing to meet future challenges and to remain ahead of the competition, NATS is innovating in how it will deliver ATM services in the future.  It recognises that it needs to attract new skills to complement the skills that exist in order to support the organisation grow as its overall demographic evolves.  Managing the changes that the organisation will undergo over the next...
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