Managing change through training and development
A Network Rail case study

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Page 5: Careers at Network Rail

Network Rail 17 Image 4There are career opportunities at all levels within Network Rail, within all the main functional areas. This means not just opportunities in engineering, but also in many other disciplines. All of the jobs benefit from Network Rail’s commitment to excellence through its training and development programmes.

Bill is a track maintenance operative. This job is vital to ensure the safety of the public. Bill works to stringent safety guidelines and is committed to carrying out reliable, faultless work. Network Rail has its own in-house maintenance team and provides them with protective clothing and, of course, training. Track maintenance operatives work carefully to maintain safely all the signal, track, power and telecoms equipment across 20,000 miles of track in Britain.

This is a mostly outdoors role; I use both automated and manual tools to carry out general maintenance on the track. This can include anything from look-out duties for the team to highly complex work.’ Bill

Network Rail 17 Image 6Cho is a signaller. She operates the signals and points that help make sure trains run safely and on time. Cho needs to be able to make decisions quickly and calmly. Signallers are responsible for maintaining Network Rail’s high standards with calm and methodical decision-making. Skills required for this job include being able to take the lead, being assertive and being in command of many different situations. Good communication skills are therefore vital.

Katie is a project management assistant. She provides support to the whole team for the day-to-day management of a wide variety of projects. These must run to time and within cost budgets. To maintain quality across projects requires a highly organised and flexible person. Katie’s duties include working with both paper and people. She:

  • monitors progress and produces programme reports
  • develops effective ways to manage change
  • deals with internal and external customers and stakeholders.

Network Rail | Managing change through training and development