Corporate responsibility and stakeholders
A RELX Group case study

Page 2: Internal stakeholders

RELX Group’s internal stakeholders have a range of interests in the different parts of the company and its activities.

Shareholders are key internal stakeholders. As investors, they take a financial stake in the company by purchasing shares. They will look for the best return on investment which is usually made in the form of a share of the profits. CR strategies benefit shareholders by making the business attractive to investors and improving its share value. Regular engagement helps investors understand CR issues affecting the business and how they can be addressed. Authors who provide the journal articles for Elsevier’s scientific publications are also internal stakeholders. They have the opportunity to put the final version of their work on their own institution’s website as well as having it published through Elsevier.

Employees at all levels are essential to the success of the business. RELX Groupneeds to retain its diverse and talented employees who bring professionalism and energy to their roles. This helps the business to provide the highest levels of customer service, attract new customers and retain existing ones. To encourage this, RELX Group has set up various internal initiatives , for example:

  • In 2014, we invested nearly $20m in training, including courses, seminars, one-on-one instruction, and tuition reimbursement to develop the capabilities and future potential of our employees.
  • Flexible or home working across the business supports the work-life balance of employees, enhances performance and productivity and reduces employee stress.
  • ‘Boundarylessness’ – the company’s different divisions act as one organisation – providing opportunities for staff to take advantage of internal transfers and promotions to develop.
RELX Group | Corporate responsibility and stakeholders

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