Job roles at Specsavers
A Specsavers case study

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Page 6: Conclusion

Specsavers is passionate about delivering outstanding patient care, combined with sound dispensing advice and product recommendations that best serve individual customer needs. In recruiting new staff, Specsavers seeks to identify people who share this passion and who want to work with customers across a variety of tasks.

Specsavers operates as a partnership matching the central direction and support services provided by Head Office with local operation and management by local stores. Stores have a hierarchical structure with several layers.

Individuals can join Specsavers at any level and there is plenty of opportunity for career development. For example, a number of people who started as Optical Assistants are now Business Owners in their own stores.

Optical retailing offers challenging careers within different job opportunities. In order to get the right people in the right jobs, Specsavers sets out clear job descriptions outlining the features of individual job roles..  These are supported by person specifications which can be used to recruit the right staff.

Specsavers attracts and retains its employees with attractive financial and non-financial rewards. Financial rewards include above-industry pay scales. This, coupled with non-financial incentives such as generous holiday allowances, free eye tests and low-cost spectacles where required, gives employees significant benefits.

Specsavers | Job roles at Specsavers