How roles and functions contribute to competitive advantage
A Tarmac case study

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Page 4: The Financial function

Finance is critical to any business. All areas of the business need to have up-to-date information about its financial health. Financial reporting is a major part of this function. Tarmac has different routes for people to join the company, at both graduate level and through apprenticeship schemes. Graduate trainees enter this support function at Operator level.

Operator level

Lisa McKenzie - Credit Control Supervisor

'I originally joined Tarmac many years ago on an apprenticeship scheme I love the business and am very happy here. As a Credit Control Supervisor, I have a very clear focus. My job is business critical without money coming in, the company cannot run properly. My favourite parts of my job are definitely the “people contact”, plus seeing the rewards of what you do immediately. Every day brings a different challenge. I need to be flexible to find solutions to whatever problems come my way.'

Standards of reporting and accounting need to be the same across all parts of Tarmac's business. This is so that the organisation has a clear and accurate picture of its performance. This is a huge task and good team working is essential to ensure that operators, supervisors, managers and the financial controller all follow the same practices.

Simon Howell - UK Credit Control Manager

'I joined Tarmac because I liked its approach although it is the biggest company in its field, it has a more "co-operative" spirit. Every time I see a Tarmac lorry, I get a sense of pride at being a part of the company. In my job I need to balance individual accounts alongside the corporate budget so I deal not just with money but also with Tarmac”s customers this gives me the biggest buzz.'

Tarmac | How roles and functions contribute to competitive advantage