Using diversity and inclusion to provide better service
A Tesco case study

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Page 4: A diversity strategy

The importance that Tesco places on diversity is shown by the detail of its strategy. The key aspects are that ‘everyone is welcome’ and the aim is to ‘raise the bar on talent’. Tesco has a dedicated talent and diversity team. This team communicates the diversity strategy throughout the business to ensure that its objectives are reached.

Tesco 17 Diagram 1Tesco recognises that within each person there is raw talent, ideas and energy. It sees that everyone is an individual who is seeking a good work-life balance and aims to help all employees to be the best that they can be.

It encourages the business to create challenging, interesting and flexible opportunities to release this potential at every level of the business, from the shop floor to the boardroom.

By ensuring that the best people are in the right jobs Tesco is able to compete in a highly competitive market.

Tesco | Using diversity and inclusion to provide better service