Using diversity and inclusion to provide better service
A Tesco case study

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Page 3: Engaging with diverse groups

Tesco 17 Image 6Tesco has established a number of networks to ensure that it engages with all its people. Its four key networks are:

  • Out at Tesco. This group represents those with different sexual orientations. It has over 1,000 lesbian, gay, bisexual and transgender (LGBT) members and is recognised by other groups as an excellent example of how such networks should operate.
  • Women in Business. This is the longest established network. There are a number of branches supporting women’s issues, raising the profile of women in the business and supporting them to develop their careers through training, mentoring and career sponsorship.
  • Tesco Asian Network. This helps to raise the profile of careers at Tesco to Asian groups. It holds two events each year where Asian colleagues are invited to attend to network, share experience and to visit a ‘careers fair’ about opportunities at Tesco. It has inspired a series of ‘parents’ evenings’, which have helped Asian parents to understand the career opportunities available at Tesco and understand the range of jobs their children could enjoy in the business.
  • ABC Network. This is the most recent network, which builds on an idea raised at an Asian Network event. Its aim is to make Tesco the employer of choice for African, Black British and Caribbean colleagues and to provide training and development opportunities which will enable more black people to reach senior positions within the business.

Diversity partners

Tesco 17 Image 2Tesco also has strong links with many organisations representing disabled people, such as Whizz-Kidz. It also has its own Diversity Council. The Council sets the diversity strategy for Tesco. Its goals are to show that Tesco is inclusive, to make everyone welcome and to play an active role in the diverse communities it serves. Tesco is currently working with disabled colleagues to establish whether there is a need for a disability network.

The business also works with a number of diversity partners. These partnerships help Tesco to build and improve its diversity strategy. These partners are:

  • Stonewall. Tesco is a ‘Diversity Champion’ member of Stonewall, a charity which exists to ensure equal rights for lesbians and gay men in a society where they can be open, honest and safe at home, at school, at work and in the community.
  • EFD (Employers Forum on Disability). EFD is currently working with Tesco to help it to do a better job for disabled colleagues. It will also help to encourage more disabled people to choose Tesco as a great place to work.
  • Opportunity Now. This group offers support for gender equality in business. It is committed to supporting the business to offer opportunities to both men and women. Its key objective is equal treatment of genders but, as it is women who are most often under-represented, this tends to be its focus.

Tesco | Using diversity and inclusion to provide better service