Building Human Resources to provide a foundation for growth
A Travis Perkins case study

Page 1: Introduction

In the modern business world, organisations must deal with rapid change. These include new technologies, e-business, and new and different types of competition. Organisations also have to handle customers' requirements. In many industries these are becoming increasingly sophisticated. To flourish in this changing world, intelligent organisations monitor their changing business environment. They...
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Page 2: Growth

Not all organisations benefit from being big, but many certainly do. All organisations will aim for the size of business that suits them best. Every organisation needs to decide just how big it needs to be to best meet the needs and expectations of its major stakeholders. It knows that, as organisations become larger, they often benefit from economies of scale that reduce unit costs and...
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Page 3: Business culture

Every business organisation has a particular way of looking to achieve its business objectives. It also has its own ways of working. Culture refers to an organisation's key characteristics. It includes the shared beliefs and the written and unwritten policies and procedures that determine the ways in which the organisation and its people behave in order to solve business problems and meet business...
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Page 4: Training and development

In the UK, the provision of services accounts for the majority of employment opportunities. That being so, intelligent organisations recognise that their strength lies in the skills of their work force and how good they are at meeting customers' needs. Travis Perkins places a high priority on continuously improving its workforce through training and development. In this way, it has developed...
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Page 5: Management training and development

Management training and development takes place at a number of different levels. It includes: 2-year programmes designed for management trainees programmes for middle managers. Travis Perkins has developed these courses itself. In addition, outside agencies offer programmes for senior and executive managers. Management training programmes focus upon providing participants with the...
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Page 6: Conclusion

It was not so long ago that the UK Government published 'Our Competitive Future: Building the Knowledge Driven Economy'. This became known as the Competitiveness White Paper. It emphasised that, in a modern and changing world, employees are an organisation's most valuable assets. It is they who help to develop 'a culture in the workplace that allows knowledge, creativity and commitment of the...
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