Virgin Media is the first ‘quad play’ provider in the UK, meaning that it provides broadband, TV, mobile phone and home phone services. Virgin Media has invested over £13 billion and owns the UK’s largest fibre optic network, making it the biggest privately built network. In the first quarter of 2013 Virgin Media had 4.49 million broadband subscribers.
As a forward thinking company Virgin Media is at the forefront of digital technology, with its engineers researching the technologies that could be possible 20 years into the future. As well as investing in new technology Virgin Media continually invests in the people who work for the company, maintaining Richard Branson’s philosophy that engaged and motivated employees lead to happy customers, which in turn leads to shareholder gain.
Case studies in Business Case Studies
Edition 18 Motivating and engaging employees for better business
This motivation case study shows how Virgin Media understands the impact motivated and engaged employees have on its business’ performance.