Managing health and safety - a quality approach
A British Steel case study

Page 1: Introduction

British Steel Engineering Steels is committed to Total Quality Management. Many customers perceive the quality of the product or service as being of equal (or greater) importance as price. Total Quality Management has added value to British Steel Engineering Steels’ products and services by addressing customer quality requirements and has made British Steel Engineering Steels (BSES) a...
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Page 2: Health and Safety at work

Health and Safety legislation is part of criminal law. Employers are under a statutory duty, under the Health and Safety at Work Act (1974), to keep a written statement of their Health and Safety policy. The Management of Health and Safety at Work Regulations (1992) also requires the formal assessment of risks to employees while at work and implementation of protective/preventative measures...
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Page 3: Strategy for Accident Free Employment (SAFE)

As a learning organisation, BSES regards the achievement of the best possible accident prevention record as one of the highest priorities in running the business, and to achieve this introduced a five year Strategy for Accident Free Employment (SAFE) which had the following overall objectives: to put in place systems and procedures to ensure positive management of safety to create a culture which...
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Page 4: The training cycle

The training cycle shows how to plan an effective training programme which meets the needs of the organisation and the individual. Having established a clear set of strategic training objectives, trainers within organisations need to ask the following questions, which correspond to the training cycle outlined in the five phases: To achieve our strategic objectives, what are the implications for...
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Page 5: Evaluating the benefits

Evaluation determines the value of the training at both an organisational and an individual level. Evaluation is a continuous process and seeks to assess: the effectiveness of the training whether the trainees have learned what the training set out to teach them whether the learning has been applied whether the applied learning has brought about the required changes. British Steel Engineering...
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Page 6: Conclusion

British Steel Engineering Steels has planned and implemented an extremely effective training programme. It has embraced an important training need in such a way as to create a positive change in the organisational culture regarding Health and Safety. Many employees have been involved in the planning and delivery of the Health and Safety initiative. The nature of the training has broken down...
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