Case studies in Business Case Studies
Edition 13 Supporting business through standards
This quality case study shows how BSI British Standards (BSI), the UK's National Standards Body, supports businesses at every step of the research, development and manufacturing processes.
Edition 12 Creating world class quality standards
This quality case study shows the importance of quality standards and how BSI supports organisations in achieving them.
Edition 11 Quality through standards
This quality case study helps students understand the importance of quality and how standards help organisations delivery quality.
Edition 10 Implementing quality systems
As a result of carefully reading the Case Study, students should be able to: understand the benefits to customers when businesses operate and produce to defined standards, explain the gains to producers and suppliers from being known to operate to defined standards, appreciate BSI’s role in creating standards for products, (including materials, hardware, software and services), processes and systems.
Edition 9 Standardization and quality management
As a result of carefully reading the Case Study, students should be able to: understand why it is important to establish standards, explain the meaning of standard, standardization, quality and quality management, outline the role of standardization in ensuring the safety of users of products and services.