Standardization and quality management
A BSI case study

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Page 6: Conclusion

BSI has a vital role. Establishing clear standards creates order in an increasingly complex world. Standards meet changing market needs and are customer driven.

Businesses benefit from standards because they establish ground rules that help to guarantee quality. Achieving certification to a standard might add reassurance for its customers and enables a business to boost its sales performance.

Consumers benefit because their safety and their satisfaction are both greatly enhanced. Governments benefit because such measures contribute to greater productivity and economic growth, and safer work, leisure and home environments. 

BSI | Standardization and quality management
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