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Business Communication & Etiquette

Handling phone calls, inquiries, and digital communication

In the realm of business communication, the telephone remains a vital tool for establishing connections and fostering relationships. Answering phone calls professionally is not...

Writing professional emails, memos, and short business letters

In the contemporary business landscape, effective communication is paramount. It serves as the backbone of successful operations, fostering collaboration, enhancing productivity, and building strong...

Business etiquette and cultural awareness

In today's globalised economy, the importance of business etiquette and cultural awareness cannot be overstated. As companies expand their operations across borders, understanding the...

Differences between formal and informal business language

In the realm of business communication, the distinction between formal and informal language is paramount. Formal language is typically characterised by a structured approach,...

Understanding professional communication in business settings

In the contemporary business landscape, effective communication is not merely an ancillary skill; it is a fundamental pillar that underpins the success of any...

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