Making the labour market work better
A Capita/DfES case study

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Page 10: The Gateway

Young people who enter New Deal will begin by spending up to four months in the Gateway.

On entering the Gateway the young person will be allocated a personal adviser who will help and support them throughout their time on New Deal. They will discuss their needs, ambitions and options and agree their New Deal Action Plan.

Many young people will already have good employment prospects, having the necessary skills, abilities and motivation. Intensive careers advice and assistance with finding and applying for jobs should help them move quickly and successfully into employment.

Others may need more help. The personal adviser will have access to a range of local counselling and support services tackling immediate barriers to employment, whether over careers advice, basic skills such as reading or numeracy, or broader issues like homelessness or debt problems.