External environment case studies
Business and the environment
Edition 8: This case study shows how Travis Perkins has built an EMS based on the International Standard ISO 14001 in order to reduce costs and make a major contribution to ‘sustainability’. Therefore, it intends to minimise its impact on the environment.
Edition 7: This case study focuses upon how ARM has developed a global influence despite being a relatively small player in a fast-moving industry. It has achieved this through its technology, its unique business model and its investment in R&D.
Edition 7: This case study looks at how AGFA, a leading player, is taking full advantage of the digital revolution.
Edition 7: Clearly, the National Lottery is ‘big business’. There remains the thorny question of just how far, and in what aspects of its operation, it needs to be regulated by government. This case study considers that question.
Edition 7: This case study outlines the nature of that challenge and shows how the packaging industry has itself created a body that works to encourage responsible attitudes towards packaging in modern society.
Edition 6: This case study looks at Capita, a company working at the forefront of the modernisation of education, helping teachers to make the most of new opportunities.
Edition 6: This case study examines the background to sustainable development, the environment and its protection. It also looks at how Nestlé S.A. the world's leading food company, developed a policy and current business practices that reduce the company's effect on the environment.
Edition 6: This case study demonstrates how protecting intellectual property through the services of the Patent Office can benefit businesses and inventors.
Edition 5: This study focuses on one issue of sustainable development - the property life cycle.
Edition 5: This case study examines how organisations with strong traditional retail presence, such as Murco and SPAR, benefit when united.
Edition 5: This case study focuses on changes to the gas industry in recent years.
Edition 4: This case study focuses on key aspects of the ‘stockbroking revolution’ and shows how Barclays Stockbrokers has embraced modern technology in order to give customers maximum control of their own stocks and shares trading.
Edition 4: This case study examines the importance of creating an effective labour market in order to reduce unemployment.
Edition 4: This case study focuses on Enron - a dynamic company which is committed to innovation and change in order to provide solutions to the energy needs of consumers in the UK and elsewhere.
Edition 4: This case study focuses on how Golden Wonder has responded to the constantly changing snack and crisp market.
Edition 3: This case study examines the effects of privatisation on the core organisation in the UK railway industry - Railtrack.
Edition 3: This case study examines how First Direct became the catalyst for change in the banking industry. From the beginning, First Direct has been breaking the mould of traditional banking and maintains a philosophy of providing and anticipating the financial services people require.
Edition 3: This case study demonstrates how the aim of this integration of services is to meet customer needs more effectively and to improve the competitiveness of local businesses.
Edition 3: This case study focuses on regulation in the water services industry in England and Wales and shows how the Office of Water Services (OFWAT), the Department of the Environment, the Environment Agency and the Drinking Water Inspectorate, play a crucial role in regulating the industry in this country.
Edition 2: This case study looks at the ways that organisations in the finance industry are having to adapt their business operations and strategies in the face of changes in the external environment.
Edition 2: This case study shows how efficient project management provides Metro Cammell with the flexibility to respond to project requirements from the offer of tender until the project is completed and is the key to future success.
Edition 2: This case study looks at RMC's involvement in quarrying and how changes in demand and environmental considerations are a key influence to its operations.
Edition 2: This case study focuses on First Direct's recognition of a gap in the financial services industry, which was exploited through the development of a unique customer proposition.
Edition 2: This case study focuses on how Coats Viyella Thread Division has achieved success in a dynamic global market environment which has experienced considerable changes in recent time.
Edition 19: This case study looks at the phases of the business cycle and how these influence UNISON’s There for You, both operationally as a charity and also with the provision of support services its members require.
Edition 16: The case study illustrates how management accountants support business decision making during all the stages of the business cycle.
Edition 15: This case study illustrates how building societies manage theirbusiness during the various phases of the business cycle.
Edition 14: This case study examines how Davis Service Group, one of Britain's key service companies, has managed the recent change in the business cycle.
Edition 11: This case study helps students understand the business cycle and how companies manage risk and investment by understanding the external environment.
Edition 11: This case study helps students understand consumer protection and how companies need to exceed legal requirements in competitive market places.
Edition 8: This case study looks at how the OFT helps to make markets work better for consumers through its roles of investigation, enforcement and communication. We can support the work of the OFT by becoming more discriminating and by seeking and demanding excellent products and high standards of service.
Edition 20: This case study looks at Primark’s involvement in the HERproject (Health Enables Returns) which is raising awareness and delivering healthcare education to female workers in supplier countries.
Edition 12: This case study describes how the work Amway does with UNICEF supports its Corporate Social Responsibility strategy.
Edition 12: This case study highlights how Anglo American contributes to sustainable development through being socially and environmentally responsible.
Edition 11: This case study helps students understand strategies for meeting stakeholders' needs.
Edition 11: This case study helps students understand sustainability, stakeholders and ethics as well as the links between these topics.
Edition 11: This case study helps students understand how companies research, develop and launch new products.
Edition 10: As a result of carefully reading the Case Study, Students should be able to: know the meaning of Corporate Social Responsibility (CSR), give examples of CSR activities, understand the importance to business of being involved with communities on a local and global scale.
Edition 7: This case study focuses on the approach The Coca-Cola Company (TCCC) takes to social responsibility. The Company is proud of the fact that in addition to being a world-famous global brand it also takes an active, responsible interest in individuals and communities at a local level wherever it operates.
Edition 7: The Quantity Surveyor is a key advisor at all stages of the property life-cycle for which there are many factors that influence it. This study will focus on just one, the issue of sustainable development - 'development that meets the needs of the present without compromising the needs of future generations to meet their own future needs'.
Edition 7: Sustainability is a broad concept. This case study focuses on both what companies do, as well as how they do them - looking at the impact on the environment and communities in which the organisation operates.
Edition 6: This case study examines the nature and purpose of SRI and the contribution it can make to society. At the same time it demystifies SRI and corrects some common misconceptions.
Edition 4: This case study focuses on corporate citizenship - i.e. the obligations which organisations have to their communities. Concern for the environment will be considered as an example of corporate citizenship.
Edition 2: This case study focuses on one business organisation - Whitbread and shows how, through its commitment to the community, it has been able to develop a high reputation for quality and excellence in all that it does.
Edition 14: This case study highlights Vodafone's activities in different types of economies and the impactof technology on both developed and developing markets
Edition 5: This case study illustrates how the development of a knowledge-driven economy is helping the UK to close the performance gap on its competitors.
Edition 5: This case study focuses on the key role of HM Treasury in implementing Government economic policies.
Edition 16: This case study looks at how Tata Steel is committed to environmentally-sound practices and tackling the challenges of sustainability.
Edition 15: This case study shows how Primark sources the clothes it sells in its shops in an ethical and fair way, often at added cost to itself.
Edition 13: This case study shows the challenges Anglo American faces in its industry and how it seeks to make ethical choices in its business practice.
Edition 12: This case study shows how market research has helped Nestlé understand what consumers wanted to know about Nestlé products so they can make informed choices. This has enabled Nestle to exercise corporate responsibility and demonstrate its business principles.
Edition 10: As a result of carefully reading the Case Study, students should be able to: explain the importance of ethics, understand how a strategic approach to ethics is more likely to be effective, understand how ethics can shape responses to change.
Edition 9: As a result of carefully reading the Case Study, students should be able to: understand the nature and purpose of accounting, appreciate the role of professional accountants in managing information and using knowledge for decision-taking purposes , understand the contribution made by accounting standards and a code of ethics towards providing a true and fair view of business performance.
Edition 9: As a result of carefully reading the Case Study, students should be able to: understand what is meant by ethical behaviour within business, explain the possible broad-ranging benefits of ethical behaviour, describe the ways in which Cadbury Schweppes behaves ethically towards its stakeholders.
Edition 4: This case study examines how C&A has created Codes of Conduct, not only for dealing with suppliers but also for the conduct of its own executives. These Codes of Conduct have been clearly researched to achieve a clear focus on specific ethical standards.
Edition 3: This case study examines the recent launch of the Children’s Ethical Trust which provides the opportunity for savings for young people to be put into ethical investments.
Edition 17: This case study illustrates how Logica monitors its external environment using PEST analysis to adapt its own business and generate innovative and unique solutions for its clients.
Edition 16: This case study reviews the external factors that have had an impact on Jessops' operations and strategy.
Edition 15: The role of the IPO is to help manage intellectual property rightsto encourage innovation and creativity. Like all businesss, it needs to take account of and respond to influences in the external environment.
Edition 14: This case study focuses on the issues faced by migrant workers in the UK.
Edition 14: This case study looks at the political, economic, social and technological factors that impact on the Highways Agency.
Edition 13: This case study looks at how PESTEL analysis helps a business to identify which factors in its business environment may be threats or opportunities and to plan for them.
Edition 13: This case study focuses on the work of the LSC and illustrates what factors affect its performance and how it responds to these factors.
Edition 13: This case study looks at how Syngenta, one of the world's leading plant science businesses, is meeting the dual challenge of increasing crop yield and producing alternative fuels.
Edition 12: This case study describes how PESTEL analysis helps Network Rail to respond to changes in its business environment.
Edition 12: This case study highlights how use of a SLEPT analysis helps a company respond to changes in its external environment and remain competitive.
Edition 11: This case study helps students understand how effective planning is developed by understanding changes in the external environment.
Edition 10: As a result of Carefully reading the Case Study, students should be able to: know that Castrol’s heritage is based on a combination of technical excellence in the development and production of oils and a focus on meeting the needs of customers, understand key elements of the dynamic marketing environment in which Castrol operates, and that Castrol has responded to this environment by providing technically superior products, know that Castrol’s oils and lubricants are designed to meet the need of a variety of market segments.
Edition 10: As a reult of carefully reading the Case Study, students should be able to: understand that the business environment is uncertain and volatile, know that businesses cannot avoid taking risks, value the importance of businesses and households obtaining insurance cover against risk.
Edition 9: As a result of carefully reading the Case Study, students should be able to: understand the nature of competitive markets, appreciate how the external environment should provide the basis for planning strategy, appreciate how sustainability creates opportunities for businesses.
Edition 9: As a result of carefully reading the Case Study, students should be able to: identify different activities undertaken by commercial property companies such as Land Securities, understand the meaning and benefits of urban regeneration, appreciate the importance of external influences on a firm’s activities.
Edition 9: As a result of carefully reading the Case Study, students should be able to: appreciate the complexity of a typical organisation’s business environment, understand the importance of using marketing activities to match the competitive position of an organisation with the environment it serves, understand the various elements of a SLEPT analysis.
Edition 8: This case study focuses on the Yellow Bus concept and how First is introducing them to the UK. Launching the service in the UK has been made easier by the existing brand recognition and by the strong positive image nurtured through years of exposure in American films and TV series.
Edition 6: This case study provides an analysis of the competitive environment affecting Rolls-Royce using Porter's Five Forces model.
Edition 3: This case study focuses on the issues of one organisation’s adaptation to its environment.
Edition 12: This case study describes the role of HMRC in managing taxation an dhow this supports Government financial policies.
Edition 11: This case study helps students understand how integration in the public sector benefits stakeholders, mirroring private sector mergers and acquisitions.
Edition 8: This case study focuses on the use of environmental taxes, and the important role played by HM Customs & Excise in administering these taxes in support of the UK government’s hopes and plans for environmental improvement.
Edition 7: This case study illustrates how HM Customs & Excise, one of the oldest UK government departments, works supportively with small businesses by helping them to understand various laws and account for Value Added Tax (VAT) correctly and efficiently.
Edition 6: This case study outlines the DfEE’s action programme for employment.
Edition 6: This case study focuses on the Foreign & Commonwealth Office's (FCO) involvement in world trade policy.
Edition 6: This case study explores the advantages and disadvantages of de-regulation in the energy sector.
Edition 2: This case study demonstrates how competition policy seeks to encourage and improve the competitive process, and to ensure consumers feel the benefits of that process. These aims are achieved in practice through competition law.
Edition 2: This case study looks at how regulation involves the development of rules or conditions which govern the behaviour of an organisation, by setting standards which are clearly defined, understood and designed to be achieved.
Edition 2: This case study looks at the privatisation of the water industry.
Edition 2: This case study focuses upon how UK-based Tarmac has taken advantage of the opportunities created through the government’s Private Finance Initiative.
Edition 5: This case study looks at British Trade International and its aim to help UK firms compete successfully overseas.
Edition 5: This case study focuses on the HSBC Group, which develops partnerships with organisations either trading or wishing to trade overseas.