Introduction
This case study looks at the turn-round in the fortunes of Skoda which has come about through investment in new technology, management training, product...
Introduction
One of the most critical times for young people is when they have their first opportunity to leave school. Although leaving school at 16...
Building an airline through brand values
This customer service case study focuses on how Virgin Atlantic, a comparatively young international airline, has, over a relatively short period,...
Moneycorp was established in 1962 and has been transferring money abroad since 1979. This company currently offers an estimated 90 currencies and accepts international...