Page 5: Monitoring processes
This case study has examined how The Coca-Cola Company has established strategies and policies for corporate citizenship which stem from the overall corporate strategy of the organisation. It has highlighted the way in which the aims and values have translated into environmental operations and performance. However, it is also extremely important to monitor performance and assess how successful operational activities are in meeting these broad aims and values.
To ensure the ultimate implementation of Company policy, Coca-Cola conducts periodic (every three years) environmental audits of all Company-owned facilities. These audits are augmented by a Corrective Action and Accountability Program which aims to ensure that issues identified through the audits are addressed in a timely, responsible and cost-effective manner.