Page 6: Conclusion
Eurostar is demonstrating how seriously it is taking the whole question of business and service continuity. This is already paying dividends in raising the profile of the process to everyone in the company. It is generally acknowledged that Eurostar is more confident in its approach to its day-to-day business because the company has considered carefully what could go wrong and how to put it right.
Preparation of this sort is vital to good business. Eurostar’s proactive and structured approach to evaluating risk and managing business continuity ensures it can deliver the high levels of service its customers demand without interruption.