Case studies in Business Case Studies
Edition 14 Positive about disability
The diversity case study shows that developing good positive working practices that deal with disability benefits both employers and employees.
Edition 13 Changing working patterns
This motivation case study shows how Lloyds TSB uses flexible working patterns to attract, appoint, motivate and retain its staff in order to deliver the highest levels of customer service.
Edition 12 The business benefits of diversity
This diversity case study describes how Lloyds TSB uses a sexual orientation strategy as part of its diversity programme to deliver improved business benefits.