Change is something that happens in businesses all of the time. Change can occur in an organisation’s internal or external environment. Organisations require skilled and well qualified managers and leaders to drive change initiatives and effectively manage employees through the process. The Chartered Management Institute (CMI) is the only chartered professional body within the UK dedicated to creating high quality standards for management and leadership.

Every change strategy will involve setting objectives. It is important, therefore, to constantly evaluate change programmes. If, for some reason, the change process has not been successful, managers can evaluate why the change process has failed. For example, a recent report from the food and farming pressure group Sustain says government initiatives to improve hospital food have produced little change in the past two decades. (BBC, 22nd February 2013)

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