Recruiting, selecting and training for success
A McDonald's Restaurants case study

Page 3: Appointing the suitable applicant

After the final interview the manager will rate the applicant's responses. A successful applicant will have demonstrated skills and behaviours that have been identified as being key to the position. S/he will also have produced documents to show s/he is eligible to work in the UK in line with the Asylum and Immigration Act 1996. The first stage is to notify all candidates as to whether or not their application has been successful pending satisfactory references. The company notifies all unsuccessful applicants in writing. McDonald's inducts all new employees into the business through a Welcome Meeting, which they must attend. The Welcome Meeting gives an overview of the Company, including:

  • job role
  • food, hygiene and safety training
  • policies and procedures
  • administration
  • benefits
  • training and development.

New employees will also meet their trainer, and tour the restaurant. The company operates a 3-week probationary period, after which employees are rated on their performance and are either retained or have their employment terminated.

McDonald's Restaurants | Recruiting, selecting and training for success


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