Page 6: Conclusion
National Grid is a large organisation that plays a vital role in transporting energy to every home and business in Britain. It needs new people and needs to develop its existing people to meet the challenges of the energy industry. Workforce planninginvolves identifying the skills the organisation requires both now and for the future. Training and development plays an important part in helping to build the right skills in new and existing employees. On-the-job training is particularly useful for building technical skills. Off-the-job training and development planning are also necessary to develop more general competencies.