Edition 9 Planning for quality and productivity

As a result of carefully reading the Case Study, students should be able to: explain why continuous flow methods are appropriate to car manufacturing, show how Total Quality Management (TQM) is a customer focused approach to production, describe examples of just-in-time manufacturing and Kaizen.

  1. Why locate in Sunderland?
  2. Production
  3. Flow production
  4. Total Quality Management
  5. Just-in-time technology
  6. The importance of training
  7. Kaizen
  8. Conclusion