Planning for quality and productivity
A Nissan case study

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Introduction

Nissan Motor Manufacturing UK Limited (NMUK) is the UK's largest car manufacturing plant which is located near Sunderland. In terms of the number of cars produced annually for every person employed, it has been Europe's most productive car plant for the past seven years.

This achievement is no accident. It was designed and planned for from the outset. This case study looks at some of the key elements that have contributed to Nissan's success.

NMUK handles all aspects of the manufacturing/assembly of the Primera, Micra and Almera ranges:

By the end of 2003, NMUK produced 331, 924 vehicles, over 70% of this output was exported to 55 markets worldwide.

As well as NMUK, Nissan operates four other UK sites.

Nissan Design Europe (NDE) supports design teams responsible for aspects such as colour and trim design, digital design, modeling, design strategy and communications. The main focus is on design for the European market, but this Nissan sub-division also contributes to global design.

Nissan Technical Centre Europe (NTCE) is in Cranfield. This is a centre of excellence for the design and development of vehicles for Nissan's European operations. NTCE is part of Nissan's worldwide network of development centres (in Japan, USA and Europe). Each centre focuses on cars prepared for specific markets; Cranfield concentrates on European customers' requirements.

Nissan Motor (GB) Ltd (NMGB) is the sales & marketing division for the UK. In ten years the company has sold over 1 million vehicles to UK buyers. The product range caters for different consumer needs, and includes:

  • Micra (small, economical town car)
  • Almera, Tino (medium sized multi passenger vehicle: MPV)
  • Primera (saloon, hatchback and estate)
  • X-TRAIL, Terrano, Patrol GR (4 X 4 vehicles)
  • A complete range of Light Commercial Vehicles (LCV) - Kubistar, Primastar, Interstar, Terrano Van, Cabstar and Pickup.

Lutterworth Parts Distribution Centre is the Alliance (Nissan and Renault) parts distribution and storage facility which delivers over 135,000 parts per week to Nissan and Renault dealerships throughout the UK and Southern Ireland.

Nissan | Planning for quality and productivity