Tag: Managing Change

Managing Change

In order to operate successfully, businesses today need to operate in rapidly changing markets and conditions, developing a culture which is prepared to respond to change. They are no longer able to...

Making things better

Turning things round Philips is one of the world’s leading electronics companies. Its products are diverse and range from coffee makers to silicon chips, from recordings of Mozart’s symphonies to cancer screening systems....

Creating a new way of working based on trust

In recent years this pattern has changed. We have seen the stripping out of layers of bureaucracy as organisations have become leaner and flatter. Increasingly the emphasis today is on creating a...

Enhancing customer service

Customer service can be used to achieve a personal relationship by focusing on meeting needs and requirements. The term can be used to describe the personal relationship that develops between the customer...

Trade Unions - dealing with change

Is that your view of trade unions? Really? And you don't know of trade unions with more women members than men? So: Where has your knowledge and view of trade unions come from?If...

Overcoming barriers to change

Corus was formed in 1999 when the former British Steel plc merged with the Dutch company, Hoogovens. Corus is now a subsidiary of the Indian-owned Tata Group. Corus has three operating divisions...

Developing the skills for managing change

Organisations require skilled and well qualified managers and leaders to drive change initiatives and effectively manage employees through the process. The only chartered professional body within the UK dedicated to creating high...

Managing change to meet market challenges

In addition to providing services to 14 UK airports including Heathrow, the world’s busiest dual runway airport, and managing all upper airspace in the UK, NATS works in more than 30 countries...

Making things better

Introduction This study focuses on the way in which Philips has transformed its organisation and culture in order to flourish in the modern competitive world. Organisations today operate within an environment of change....

Managing change to meet market challenges

Introduction NATS is the UK’s leading provider of air traffic control services. Each year it handles 2.2 million flights and 220 million passengers in UK airspace with an average of 6000 flights over...

Trade unions dealing with change

Introduction 'Trade unions? Just groups of men who shout a lot and call strikes. They're dinosaurs, unwilling and unable to respond to a changing world. They're finished.' Is that your view of trade unions?...

Overcoming barriers to change

Introduction The external environment in which businesses operate is continually changing. Businesses must respond to these changes to remain competitive and continue to meet the needs of their customers. They need the commitment...

Developing the skills for managing change

Introduction Change is something that happens in businesses all of the time. Change can occur in an organisation’s internal or external environment. As a result, this process of change is constant. Change management...
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