Page 13: Internal and external communication
A successful EMS depends on good communication. Travis Perkins has sought to create a culture of improvement within the organisation based on everyone taking responsibility for Environmental Management.
Every employee has seen a training video, supported by an internal newsletter. The Environmental Policy is displayed in all work areas. Display boards and training materials are geared to communicating Do's and Don'ts in simple action phrases under headings such as Waste, Oil and Chemical Storage, Water Use. For example, the poster on Waste highlights best practice.