Companies, like Tesco, that enjoy long-term success, are focused businesses. They have a core vision that remains constant while the business strategies and practices continuously adapt to a changing world. In an increasingly competitive global environment, without a clear vision, a business will lack direction and may not survive. Tesco has a seven-part business strategy to help it achieve its vision.
A vision is an aspirational view of where the business wants to be. It provides a benchmark for what the business hopes to achieve. Tesco is a company built around customers and colleagues. Its vision guides the direction of the organisation and the strategic decisions it makes. Tesco’s vision is:
‘To be the most highly valued business by: the customers we serve, the communities in which we operate, our loyal and committed colleagues and of course, our shareholders.’
Tesco’s vision has five elements which describes the sort of company it aspires to be. These are to be:
- wanted and needed around the world
- a growing business, full of opportunities
- modern, innovative and full of ideas
- winners locally whilst applying our skills globally
- inspiring, earning trust and loyalty from customers, our colleagues and communities.
The vision, mission statement and goals are interrelated and state what an organisation is seeking to achieve whereas the strategies and tactics show how it will achieve them. Tesco’s core purpose (mission) is simple:
‘We make what matters better, together.’
This case study from Tesco examines the company's strategies, the reasons behind each component and how vision, aims and cultural value interrelate to make the strategies successful.