Operations management: the Wincanton way
A Wincanton case study

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Page 5: Conclusion

Most people seldom think about supply chains until something goes wrong and yet they make a huge contribution to our personal welfare. Wincanton is in the business of ensuring that 'things going wrong' remains a rarity.

By managing supply chains effectively, Wincanton enables other firms to improve their own efficiency. The company provides many different products and services related to the movement of goods around Europe. To do this well requires close co-operation with clients to understand their needs.

This Case Study highlights the way in which the company has tackled the challenge of operations management and has organised itself with a view to maximising the quality of its service to its clients.

Wincanton | Operations management: the Wincanton way
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