Operations management: the Wincanton way
A Wincanton case study

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Introduction

To be successful themselves, organisations need an efficient supply chain that enables their own suppliers to deliver to them the correct products in the right quantities on time and at the agreed price. In short, they depend on a supply chain that works and can be relied on completely. Equally importantly, companies need to ensure that their own products arrive at their customers in the right quantity and quality. These are tasks that can be quite complex when you work across borders, continents and different cultures.

In recent years, as increasing numbers of firms have moved towards lean production and a just-in-time approach, supply chain management has become increasingly important. "Lean" firms are very dependent on having their supplies delivered exactly when they are required because they have no stocks to fall back on.

Wincanton plc specialises in designing, implementing and operating solutions to customers' supply problems. It can also manage all aspects of delivery and storage of goods for other firms. This is known as supply chain management.

This Case Study examines how Wincanton helps other firms to set up and sustain the supply systems they depend on. In particular, it examines the way that Wincanton will work with a client to develop and open a new warehouse facility.

Wincanton | Operations management: the Wincanton way