Roles and responsibilities within an organisational structure
A KBR case study

Page 1: Introduction

Listen to page 1
[audio=http://download.businesscasestudies.co.uk/player.php?f=a2JyL21wMy8xNC9wYWdlLTEubXAz&titles=Introduction]

KBR (Kellogg, Brown and Root) is a Texas-based global corporation. It employs over 57,000 people worldwide and is a leading engineering, construction and services company. It supports the energy, hydrocarbon, government services and civil infrastructure sectors. KBR's business is based on project management activities. This means it works with clients, providing a wide range of specialist...
Read full page

Page 2: Organisational structure

Listen to page 2
[audio=http://download.businesscasestudies.co.uk/player.php?f=a2JyL21wMy8xNC9wYWdlLTIubXAz&titles=Organisational structure]

Organisational structure refers to the way that jobs, responsibilities and power are organised within a business. The organisational structure of KBR reflects the market opportunities the business is seeking to maximise all over the world. By dividing up the organisation, each business unit can specialise in its own area of expertise, bringing efficiency benefits. KBR serves its customers...
Read full page

Page 3: Hierarchy, flat and matrix structures

Listen to page 3
[audio=http://download.businesscasestudies.co.uk/player.php?f=a2JyL21wMy8xNC9wYWdlLTMubXAz&titles=Hierarchy, flat and matrix structures]

A hierarchy is an organisation structured in layers where each person has clear roles and responsibilities. Those at the top of the hierarchy have more authority than those lower down. Just as KBR's organisational structure is designed to deliver its business goals and strategy, the organisational structure of Aspire Defence Services Ltd (ADSL) is designed to reflect the intended outcomes of the...
Read full page

Page 4: Roles within Aspire Defence Services Limited

Listen to page 4
[audio=http://download.businesscasestudies.co.uk/player.php?f=a2JyL21wMy8xNC9wYWdlLTQubXAz&titles=Roles within Aspire Defence Services Limited]

The range of job roles and career opportunities, both in KBR and ADSL, is huge. Each job role is described fully in a job description. This lists the key tasks of a post. This document also places the role within the organisational context and gives the salary scale. Once the job role has been defined, a person specification can be drawn up. This profiles the essential and desirable skills and...
Read full page

Page 5: Responsibilities and authority

Listen to page 5
[audio=http://download.businesscasestudies.co.uk/player.php?f=a2JyL21wMy8xNC9wYWdlLTUubXAz&titles=Responsibilities and authority]

Each level within Aspire Defence Services Ltd carries a different degree of authority and responsibility. A new recruit may join ADSL at any level. All are given careful and structured induction into the business. Every new starter has to meet performance standards during a 12-week probationary period. Jamie Wilson joined ADSL as a Skilled Trades Person. A carpenter by trade, Jamie carries...
Read full page

Page 6: Conclusion

Listen to page 6
[audio=http://download.businesscasestudies.co.uk/player.php?f=a2JyL21wMy8xNC9wYWdlLTYubXAz&titles=Conclusion]

Both ADSL and KBR are structured to deliver the most efficient, high quality service they can to meet their client needs. Employees have specific tasks and different levels of responsibility. At all levels, people are given a degree of freedom and an opportunity to grow and progress personally. In this way ADSL and KBR are able to develop talent and continually attract the best candidates for...
Read full page

Related: GE Oil & Gas
Case studies in Business Case Studies



Downloads

You can download resources for this case study below

Newsletter

Subscribe to our business studies newsletter for current business news including lesson plans and activity ideas.