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HomeStrategyStrategic Planning

Strategic Planning - Case Studies

Customer-led innovation in a competitive market

Successful businesses discover what customers want, research and anticipate their changing needs and requirements, and then tailor products and services to suit: they are...

Using planning to construct a better future

Planning is the process of deciding what you want to achieve in the future and then thinking about ways of making it happen. First...

Adding value through asset optimisation

Anglo American is one of the world’s largest mining companies. The company operates in Africa, Europe, South and North America, Australia and Asia. It...

Making shopping easier for today’s family

The challenge for companies in this sector is to provide a service that will regularly bring customers back to their stores. So they have...

Matching people with technology to create a global strategy

In recent times, the structure and operation of many major industries has changed greatly through their use of information technologies. For example: online data systems have...

Combining an offline and online business

These days, we are surrounded by 'high-tech' developments. Ordinary citizens may not suffer too much from failing to keep track of new technologies the...

A customer centred approach to providing insurance

One approach to business is to develop a product and then look for customers. However, for many businesses the customers come first. They adopt...

Delivering a business strategy

TNT is the market leader in the provision of business-to-business (B2B) express delivery services. It delivers documents, parcels and freight securely between businesses, using the...

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