People Case Studies by topic

This case study examines the way that a multi-product, multi-national company has developed an integrated Corporate Publicity Programme to improve communications both externally and...

Effective communications is a key element of any business’s operations. How well a business communicates with its stakeholders, both internal or external, will have...

Internal communications occur between various members and parts of an organisation and, usually, there are several different ways of delivery. Communication is a two-way...

As an organisation develops, it creates working practices within the business that reflect its way of doing things. These practices become embedded in decisions...

Training and innovation The Group aims to be Europe's most innovative, profitable and customer focused printing company. It is constantly looking for ways to enhance...

This case study focuses on the way in which ICI, one of the UK’s best known companies, has maximised the potential of its people...

In 1901 county surveyor Thomas Hooley noticed a fallen barrel of tar that had split open in the road. The mess had been covered...

Tesco is the UK’s leading retailer, serving millions of customers every day. It also employs more people than any other company, with over 300,000...

Differences can come from individual characteristics and life experiences, such as where you went to school or where you live. Being married or in...

A critical issue in the development of a successful working relationship is whether we believe we are treated differently from someone else, not because...

Is that your view of trade unions? Really? And you don't know of trade unions with more women members than men? So: Where has your...

Change is something that happens in businesses all of the time. Change can occur in an organisation’s internal or external environment. As a result,...

This study focuses on the way in which Philips has transformed its organisation and culture in order to flourish in the modern competitive world....

People spend a considerable part of their lives at work, so it is not surprising that they expect to be rewarded and satisfied with...

Tesco began in 1919 with one man, Jack Cohen, a market stallholder selling groceries in London. Tesco was formed out of a merger with T.E....

A successful business understands its market and how best to differentiate its product so as to appeal to its target audience. It also knows...

Today most people, probably yourself included, have come to expect energy at the touch of a button or the flick of a switch. Until...

Tarmac was established in 1903 and is the UK's leading supplier of building materials and aggregates to the building industry. Tarmac is most often associated with...

Tesco is a customer-orientated business. It aims to offer products that provide value for money for its customers and to deliver high-quality service. Tesco wants...

This case study covers the role played by Trade Associations in the UK economy. It draws on examples from four contrasting industrial and service...

As markets become increasingly competitive it is essential that employers and employees have a good working relationship and are pulling in the same direction. The employment...

UNISON works with both employers and employees to ensure that public service workers receive a fair deal. A big advantage for any worker represented...

The term 'learning organisations' has become widely used in recent years. This is applied to businesses that best adapt and change so that the...

Kingfisher plc is one of Europe’s leading retailers based around three main sectors - DIY, electrical and general merchandise. The company employs over 130,000...

Cummins - a leader in the market for power Operating in B2B markets, Cummins is a leading world-wide designer and manufacturer of high performance diesel...

RWE npower is a leading energy company in the UK. It is part of the German-owned RWE, one of Europe's leading utilities. Part of...

In the past, many people would expect to undertake the same job for the whole of their working lives. However, today it is widely...

A Nottingham County Surveyor, Edgar Purnell Hooley, discovered tarmac by accident in the early 20th century. He found a barrel of tar had spilled...

If you ask your friends about how school or college is helping them to achieve their ambitions, they will probably talk about their performance...