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Standardization and quality management (PDF)	£5.99	Standardization and quality management (PDF) quantity	£5.99	×
Using diversity and inclusion to provide better service (PDF)	£5.99	Using diversity and inclusion to provide better service (PDF) quantity	£5.99	×
Integrated information systems: seeing the whole picture (PDF)	£5.99	Integrated information systems: seeing the whole picture (PDF) quantity	£5.99	×
Using promotion to campaign for public services (MP3)	£6.99	Using promotion to campaign for public services (MP3) quantity	£6.99	×

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