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Standardization and quality management (PDF)

Standardization and quality management in full in PDF format taken from edition 9 of Business Case Studies.

As a result of carefully reading the Case Study, students should be able to:

  • understand why it is important to establish standards
  • explain the meaning of standard, standardization, quality and quality management
  • outline the role of standardization in ensuring the safety of users of products and services.

Read the case study online here

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This license is for single use only. It may not be distributed to any other person, nor used for teaching with groups of more than one student. The resource may not be shared with any other person in any way. If you wish to use this resource with more than one student you will need to buy a copy for each student or subscribe to the academic subscription.

Standardization and quality management in full in PDF format taken from edition 9 of Business Case Studies.

As a result of carefully reading the Case Study, students should be able to:

  • understand why it is important to establish standards
  • explain the meaning of standard, standardization, quality and quality management
  • outline the role of standardization in ensuring the safety of users of products and services.

Read the case study online here

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