Acas and effective workplaces
An Acas case study

Page 6: Conclusion

Good working relationships are vital for every organisation. The health of the UK economy is determined by the performance of all these organisations added together.


The government set up Acas to help employers and employees avoid disputes and resolve them where necessary. As an impartial organisation trusted by all sides, Acas encourages them to work closer together.


Acas helps organisations to avoid disputes in the first place through informing, advising, training and working with individual businesses to create effective workplaces.

Free tools and resources


Forms and templates - Having correct draft letters, forms and checklists can save employers time, and helps them manage information quickly and easily. Acas provides a range of free letters and templates.


A to Z advice pages – Acas has a wealth of guidance available on its website available to anyone looking for the latest employment law changes, workplace rights and the best way to develop good work relationships.

A to Z advice pages

Acas has a wealth of guidance available on its website available to anyone looking for the latest employment law changes, workplace rights and the best way to develop good work relationships.


Acas helpline


Acas has a helpline, 0300 123 1100, that employers, employees or representatives can call for free, confidential and impartial advice on employment rights and rules, best practice or advice about a workplace dispute. It gets around a million calls a year on a range of workplace topics such as holiday pay, bullying, discipline and grievance and flexible working. It also has a website advice tool called Helpline Online available on the Acas website www.acas.org.uk/helplineonline.

Acas Model Workplace

Free and easy to use, the Acas Model Workplace is an online tool that helps businesses and organisations check how good they are at people management - from recruitment to
performance management. They are presented as short modules and after completing a module a rating is given on how effective the organisation’s current practices are, along with useful advice and links to resources. www.acas.org.uk/modelworkplace

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