Basket

Product Price Quantity Subtotal  
SWOT analysis in action (PDF) £5.99
£5.99 ×
Communicating with stakeholders (PDF) £5.99
£5.99 ×
Business aims, objectives, and values (PDF) £5.99
£5.99 ×
Case Study Audio MP3 Using customer service to position a business (MP3) £6.99
£6.99 ×
Leading international markets (PDF) £5.99
£5.99 ×
The importance of customer service (PDF) £5.99
£5.99 ×
Standardization and quality management (PDF) £5.99
£5.99 ×
Case Study Audio MP3 Becoming a lean service organisation (MP3) £6.99
£13.98 ×

Basket totals

Subtotal £56.91
Total £56.91
Proceed to checkout
  • — or —