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Venturing for growth (PDF) |
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From ice cream van to Dragon's Den - Duncan Bannatyne (PDF) |
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Creating shared value in the supply chain (MP3) |
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Trade Unions - dealing with change (PDF) |
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Promoting social inclusion through access to legal services (PDF) |
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Meeting customer needs for competitive advantage (MP3) |
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Training and development at NDA (MP3) |
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Discovering customer needs through research (MP3) |
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Building a local retail strategy (PDF) |
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Organisations and unions (MP3) |
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Using Business Principles to support ethical communication (MP3) |
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Balancing the marketing mix through creative and innovative strategies (PDF) |
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Decision making across the business cycle (MP3) |
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Growing the value of a business for shareholders (PDF) |
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Social responsibility - using resources more efficiently (PDF) |
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Developing customer focus (PDF) |
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The importance of excellent customer service (MP3) |
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