0,00 GBP

No products in the basket.

Home Operations Customer service The importance of excellent customer service (MP3)

The importance of excellent customer service (MP3)

£3.99

100 in stock

SKU: tt100-MP3-35-235-11 Category:

Description

The importance of excellent customer service in full in audio MP3 format taken from edition 11 of Business Case Studies.

(podcast) This case study helps students understand the importance of understanding what customers want to improve customer service.

Read the case study this MP3 podcast relates to here