Home Operations Continuous improvement Re-engineering a business process (PDF)

Re-engineering a business process (PDF)


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Re-engineering a business process in full in PDF format taken from edition 3 of Business Case Studies.

This case study focuses on the major re-structuring of R Griggs Group Ltd’s shoe making business. Its aim was to improve control over its operational and selling activities across the world. It shows that planning is an ongoing process of continuous improvement.

Read the case study online here

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